Ice Silk Bird Embroidery

There is a shortage of global transport resource's which may delay your order. You can check the estimated delivery date when you place an order, the order may be delayed 4-6 days in processing and several days in transport based on the shipping company. 

This page reflects the latest information. Please be aware that deliveries are impacted in some countries due to Coronavirus. See below for the full list of affected regions. If your country isn't mentioned below, we believe that delivery is still happening within our estimated delivery times but please check your local postal guidelines and allow a bit more time for delivery. Our customer service team is incredibly busy so please be patient if you need to contact us at this time.

Argentina
Due to delivery delays in Argentina, we have had to extend our usual estimated delivery times to 20-40 days.

Australia
Due to delivery delays in Australia, we have had to extend our usual estimated delivery times to 10-15 days.

Brazil
Due to delivery delays in Brazil we have had to extend our usual estimated delivery times to 20-30 days.

Canada
Due to delivery delays in Canada we have had to extend our usual estimated delivery times to 15-30 days.

Chile
Due to delivery delays in Chile we have had to extend our usual estimated delivery times to 30-35 days.

Europe (excl. Ireland, Spain and the United Kingdom)
Due to delivery delays in Europe, we have had to extend our usual estimated delivery times to 6-18 days.

Hong Kong
Due to ongoing delivery disruptions, postal deliveries are being delayed. Please allow an extra 2-5 days for the delivery of your order.

Iceland
Please be aware that we had to temporarily cease accepting new orders from Iceland. If you have placed a recent order with us, your order is on its way, please allow 5-10 extra business days for delivery. Please be assured that we are working with our carriers to get orders to our customers as soon as possible. If we are unable to deliver your order, we will refund you and notify you by email.

India
Please be aware that we had to temporarily cease delivery to India. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

Ireland
Due to ongoing delivery disruptions, postal deliveries are being delayed. Please allow an extra 2-5 days for the delivery of your order.

Israel
Due to delivery delays in Israel we have had to extend our usual estimated delivery times to 10-20 days.

Malaysia
Due to delivery delays in Malaysia we have had to extend our usual estimated delivery times to 10-20 days.

Mauritius
Please be aware that we had to temporarily cease delivery to Mauritius. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

Morocco
Please be aware that as borders have closed, deliveries are no longer possible. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

New Zealand
Due to delivery delays in New Zealand we have had to extend our usual estimated delivery times to 10-20 days.

Peru
Please be aware that we had to temporarily cease delivery to Peru. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

Philippines
Please be aware that we had to temporarily cease delivery to Philippines. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team.

South Africa
Please be aware that we had to temporarily cease delivery to South Africa. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

South Korea
Due to ongoing delivery disruptions, postal deliveries are being delayed. Please allow an extra 2-5 days for the delivery of your order.

Sri Lanka
Please be aware that we had to temporarily cease delivery to Sri Lanka. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

Taiwan
Due to ongoing delivery disruptions, postal deliveries are being delayed. Please allow an extra 2-5 days for the delivery of your order.

Tunisia
Please be aware that we had to temporarily cease delivery to Tunisia. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

United States 
Due to delivery delays in the United States we have had to extend our usual estimated delivery times to 15-30 days. ( In the past few weeks customers have been informing us that they have received there products between 8-12 business days )

Vietnam

Please be aware that we had to temporarily cease delivery to Vietnam. If you have orders that are currently on their way to you, allow 5-10 extra days for delivery and if your order is not with you, please contact our Customer Service team. If you have orders that have not shipped yet, they will be cancelled and refunded to the payment method used to place the order within 2 - 3 business days.

Dispatched from Australia to the rest of the world

Due to carrier restrictions, it is currently not possible to ship orders from Australia to the following countries: Austria, Bahrain, Cyprus, Egypt, Norway, Saudi Arabia, South Korea, Spain, and Turkey. Additionally, any orders shipping from Australia to any other location outside of Australia may be severely delayed.